Shipping and delivery

Most Starforge Studio products are made or customized to order. Please allow time for your item to be created before it ships. Estimated processing times are listed on individual product pages and may vary depending on the item, order size, level of customization, and current order volume.

Once your order ships, you’ll receive tracking information when available. Delivery times shown at checkout are estimates provided by the shipping carrier and begin after processing is complete.

Please double-check your shipping address before submitting your order. Starforge Studio is not responsible for delays, failed deliveries, or lost packages resulting from an incorrect or incomplete address provided at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has entered production or shipped.

Once a package has been accepted by the shipping carrier, delivery is outside of our direct control. Starforge Studio is not responsible for carrier delays caused by weather, holidays, service disruptions, or other circumstances outside our control. If your tracking shows a delivery issue, please contact us and we’ll do our best to help you determine the next steps.

Packages marked delivered by the carrier are considered delivered. If you cannot locate a package marked delivered, please check around the delivery location, with household members or neighbors, and contact the carrier.

If a package is returned to us because of an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping charges may apply to have the order resent.

Local pickup or delivery, when offered, will be arranged directly with the customer. Availability and timing may vary.

Need an order by a specific date? Please contact us before ordering. We’ll let you know whether we can accommodate your timeline. Rush production and expedited shipping may be available for an additional fee, but delivery dates cannot be guaranteed unless expressly stated.