Privacy policy

At Starforge Studio, we respect your privacy and are committed to protecting the personal information you share with us.

When you place an order, submit a custom request, contact us, or otherwise interact with our shop, we may receive information such as your name, email address, shipping and billing information, order details, and any information you provide for personalization.

We use this information only as reasonably necessary to:

Process, create, and fulfill your order.
Communicate with you about purchases or custom requests.
Provide customer service and resolve order issues.
Process payments and prevent fraudulent transactions.
Comply with applicable legal, tax, and business requirements.
Improve our products, services, and customer experience.

Payment information is processed through our website's third-party payment providers. Starforge Studio does not directly store your complete credit or debit card information.

We may share necessary information with trusted service providers involved in completing your order, such as payment processors, shipping carriers, website providers, and production partners. We do not sell your personal information.

Information submitted for custom products—including names, photographs, logos, artwork, or other personalization materials—will be used to create and fulfill your order. Please only submit materials you have permission to use.

We retain order and customer information only for as long as reasonably necessary to fulfill orders, maintain business records, comply with legal obligations, and resolve disputes.

Our website may use cookies or similar technologies provided by our e-commerce, analytics, or payment services. These technologies may help operate the website, remember preferences, understand website activity, and improve the shopping experience.

Third-party services used through our website may maintain their own privacy policies and practices. We encourage you to review those policies when appropriate.

If you have questions about your personal information or this Privacy Policy, please contact us at:

Starforge Studio
hello@shopstarforgestudio.com
shopstarforgestudio.com

Last updated: September 26, 2026